Important Summary for Users & Store Owners
PNSARA is a software platform that enables individuals and businesses to create, customize, and operate online storefronts. By using PNSARA, you acknowledge that you have read and understood this Privacy Policy.
1. Who We Are
PNSARA is operated by:
Pnsara Private Limited
Kochi, Kerala, India
Website: pnsara.store
Privacy & Legal Inquiries: panchasarastore@gmail.com
2. What Information We Collect
The information we collect depends on how you use PNSARA.
2.1 Account Information
When you create or manage a PNSARA account, we may collect information such as:
- Name;
- Email address;
- Phone number, where provided;
- Account credentials or authentication information;
- Profile information; and
- Information associated with your PNSARA account.
We collect this information to create and manage your account and provide PNSARA's services.
2.2 Information from Google Sign-In
If you choose to create or access your PNSARA account using Google Sign-In, we may receive information made available by Google through the authentication process, such as:
- Your name;
- Email address;
- Profile information;
- Google account identifier; and
- Authentication information necessary to sign you into PNSARA.
PNSARA uses this information to authenticate your account, maintain your account, and provide the services you request.
PNSARA does not request access to your Google services such as Gmail, Google Drive, Google Calendar, or contacts unless we clearly request such access in the future and obtain the permissions required for that functionality. We use information received through Google APIs only for the purposes necessary to provide and maintain the relevant PNSARA functionality.
2.3 Store and Seller Information
If you create a Store using PNSARA, we may collect and process information that you provide for your Store, including:
- Store name, description, logo, and branding;
- Business or individual seller information;
- Product names, descriptions, images, prices, and inventory information;
- Store configuration, design tokens, and theme settings;
- Contact information, delivery, and shipping settings; and
- Other content you choose to publish through PNSARA.
Some of this information will be publicly visible through your Store.
2.4 Customer and Order Information
When a Customer interacts with a Store operated through PNSARA, information may be submitted to the Store and processed through PNSARA's systems. Depending on the Store and transaction, this may include:
- Name, email address, phone number;
- Delivery or billing address;
- Order details, products purchased, quantities, and prices;
- Order status and communications relating to an order; and
- Other information necessary to process or manage the order.
Where a Seller uses PNSARA to operate its Store, the Seller determines what information it requests from its Customers and is responsible for its own use of Customer information, subject to applicable law. PNSARA processes this information on behalf of the relevant Seller where necessary to provide the Store and related services.
2.5 Payment Information
PNSARA may use third-party payment providers where payment functionality is made available. Where a third-party payment provider processes a payment, payment credentials such as card numbers or banking credentials may be collected directly by that payment provider rather than stored by PNSARA. The applicable payment provider's own privacy policy and terms apply. PNSARA does not store complete payment card information.
2.6 Technical and Usage Information
When you use PNSARA, we may automatically collect technical information such as IP address, browser type, device type, operating system, approximate location derived from technical information, pages or features accessed, timestamps, referring pages, error information, and security logs.
2.7 Communications
If you contact PNSARA, we collect your name, email address, contact details, and the contents of your message to provide support and respond to requests.
3. How We Use Personal Information
We use personal information for purposes including:
Creating and managing accounts, authenticating users, operating stores, processing orders, and providing customer support.
Protecting accounts, detecting unauthorized activity, preventing abuse, investigating incidents, and enforcing our Terms of Service.
Understanding platform usage, diagnosing technical issues, developing new features, and optimizing performance.
Sending service/security notifications, responding to support requests, and complying with applicable legal obligations.
6. Data Retention
We retain personal information for as long as reasonably necessary to provide PNSARA services, maintain accounts, complete transactions, resolve disputes, enforce agreements, and comply with legal requirements. When no longer required, data is deleted, anonymized, or securely disposed of.
7. Data Security
We implement technical and organizational measures designed to protect personal information, including access controls, encryption, secure cloud infrastructure, logging, backups, and security monitoring. However, no transmission method over the internet is completely secure. You are also responsible for safeguarding your credentials.
8. Your Rights and Choices
Depending on applicable law, you may have rights to request information about the data we process, request correction or deletion, withdraw consent, or raise complaints regarding data handling.
9. How to Exercise Your Rights
To submit a privacy request, please contact us at:
PNSARA Privacy Desk
panchasarastore@gmail.com10. Children's Privacy
PNSARA is intended for use by individuals and businesses legally capable of entering into agreements. We do not knowingly collect personal information from children in violation of applicable law. If you believe a child has provided data without authorization, please contact us for immediate remediation.
11. International Data Transfers
PNSARA may utilize cloud infrastructure or service providers located outside India. Where cross-border data processing occurs, PNSARA takes appropriate contractual and technical safeguards in accordance with applicable laws.
12. Third-Party Services and Links
PNSARA may contain links to third-party websites or services. We are not responsible for the privacy practices of external third parties that we do not operate or control.
13. Seller Responsibility for Customer Data
If you operate a Store using PNSARA, you are responsible for:
- Collecting only information reasonably necessary for your business;
- Providing appropriate privacy notices to your Customers;
- Obtaining consent where required by law;
- Using Customer information only for lawful fulfillment purposes;
- Protecting Customer information against unauthorized access; and
- Complying with applicable data protection and consumer laws.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When material changes are made, we will notify users by posting the updated Privacy Policy on our website or through the Platform with an updated “Last Updated” date. Continued use constitutes acceptance of changes to the extent permitted by law.
15. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy:
Pnsara Private Limited
Kochi, Kerala, India
Privacy / Legal: panchasarastore@gmail.com
Website: pnsara.store
© 2026 Pnsara Private Limited. All rights reserved.